Industries · Retail

When the register stops, everything stops.

Retail IT fails in public. A slow network at 4pm on a Saturday is revenue you never get back, and the customer in line does not care why. CCB Technology supports multi-site retailers, pharmacies and wireless dealers, including the fifth-largest Verizon agent in the country running more than 720 locations across 43 states.

What matters here

What retail operators need that other industries do not.

Many locations, one partner.

Rogan’s Shoes supports 600 end users across more than 32 stores with CCB’s service desk, and Russell Cellular has relied on CCB for more than twenty years.

Uptime where it is visible.

Point of sale, payment and network issues are treated as revenue events, not as tickets in a queue.

Load that is not evenly spread.

Systems sized for a Saturday in December, not for an average Tuesday.

Managed IT services for retail, from a Wisconsin MSP.

CCB Technology is a managed service provider (MSP) and value-added reseller (VAR) headquartered in Mount Pleasant, Wisconsin, providing managed IT services, IT projects and technology procurement to multi-site retailers, pharmacies and wireless dealers. CCB has operated from Racine County for thirty-five years and supports clients in twenty-nine states.

Part of the managed relationship:

The proof

Retailers that stopped worrying about IT.

December 14, 2021

Russell Cellular

It’s nice to be able to work with a company you can trust. As the fifth largest agent of Verizon Wireless in the U.S. and […]

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December 11, 2021

Rogan’s Shoes

They weren’t trying to sell us – they were trying to help us. Rogan’s Shoes is a rapidly expanding retailer with over 32 locations in […]

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December 9, 2021

Lakeview Pharmacy

With CCB, our IT runs seamlessly now. When Lakeview Pharmacy began experiencing consistent IT interruptions in their workday, they turned to CCB to do an IT […]

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720

Retail locations at Russell Cellular, a CCB client for twenty years.

★ 4.9 out of 5 from 56 Google reviews

Common questions about retail IT support.

Does CCB Technology support multi-site retailers?

Yes. CCB supports multi-site retailers, pharmacies and wireless dealers, including Russell Cellular, the fifth-largest Verizon agent in the country, running more than 720 locations across 43 states, along with Rogan’s Shoes and Lakeview Pharmacy.

How quickly are retail IT issues resolved?

99% of issues are resolved remotely without waiting for an onsite visit. CCB publishes an average net CSAT score of 4.95 out of 5 across closed tickets.

Where is CCB Technology located?

CCB Technology is headquartered at 8411 Corporate Drive, Mount Pleasant, Wisconsin, with a second office in Kenosha. It supports clients in twenty-nine states.

Let us talk

Ask to speak to one of them.

Thirty minutes, no obligation. If you run more than one location, we will introduce you to someone who does too.

Or call 1.800.342.4222