Mount Pleasant · Kenosha · Milwaukee, WI | Serving clients in 29 states
Mount Pleasant · Kenosha · Milwaukee, WI | Serving clients in 29 states
MSP and value-added reseller · 35 years
CCB Technology runs, monitors and protects the technology your business depends on — for one predictable monthly cost, backed by a written money-back guarantee like nothing else in the IT industry.
Pick a time first, then tell us about your business. Most calls are booked in under a minute.
Our written promise
Signed by our CEO. Not completely satisfied in the first 90 days? Cancel, and every dollar you paid is refunded.
A 24/7 service desk that answers, and resolves 99% of issues remotely.
Certified specialists across infrastructure, cloud and Microsoft 365.
One monthly number you can budget against. No surprise invoices.
A 4.95 out of 5 satisfaction score, measured on every ticket we close.
Who we are
CCB started in Racine County in 1991 and never left. We are deep in southeastern Wisconsin (Mount Pleasant, Kenosha, Milwaukee, Racine), with team members based in Columbus, Ohio and Austin, Texas, and clients across the country. Small and mid-sized businesses and nonprofits are all we do.
One partner for all things IT: fully managed or co-managed support, one-time projects, and hardware and software sourced through 300+ vendor partnerships.
That means you get a partner who will actually drive to your building when something needs hands on it, and the certified bench of a national provider when it doesn’t.
Founded
1991, Racine County, Wisconsin
We serve
Small and mid-sized businesses and nonprofits
Core region
Southeastern Wisconsin and northern Illinois
Growth markets
Columbus, Ohio and Austin, Texas
Why CCB
These figures come from our own service data and customer satisfaction surveys — measured on every ticket, not collected once for a brochure.
Customer renewal rate. Our clients stay.
Average net CSAT score across closed tickets.
Of issues resolved remotely, without waiting for a visit.
States with clients supported through our services.
Plus 35 years in business and a written 90-day money-back guarantee.
Recognized by CRN
What we do
Everything else we do sits inside that managed relationship — not alongside it as a separate thing to buy.
The primary offer
We take ownership of your technology — monitoring it around the clock, patching it, protecting it, and planning where it goes next. You get a stable environment, a predictable bill, and a team that knows your business.
✓
24/7 monitoring and service desk
✓
Infrastructure and network management
✓
Cloud security, SIEM monitoring and MDR
✓
Backup and disaster recovery
✓
Strategic planning and vCIO guidance
For owners & executives
You have little or no internal IT, and technology has become a distraction from running the business. We take all of it — the monitoring, the tickets, the strategy, the risk.
Fully Managed IT →
For IT directors & ops leads
Your team is good, and stretched. We fill the specific gaps — after-hours coverage, specialist skills, project capacity — while you keep control of the environment.
Co-Managed IT →
Part of the managed relationship
Cloud security, SIEM monitoring and managed detection & response, watching your environment continuously.
Tested backups and a recovery plan you have actually rehearsed, so an outage stays an inconvenience.
Licensing, migration, tenant configuration and day-to-day support for the tools your team lives in.
A real person on the other end, with most issues solved on first contact and without a site visit.
Hardware and software sourced at the right price and delivered configured, not in a box of parts.
Migrations, refreshes and rollouts run to a plan, by the team that already knows your environment.
How this starts
01
We want to understand your IT needs and business goals — and give you a fair chance to size us up before you commit to anything.
02
Our team reviews what we found and brings you a comprehensive action plan: what to fix first, what it costs, and what it buys you.
03
We implement a solution built around your business and scale it as you grow. You get your time and your attention back.
Client work
“They are the only company that has access to our systems.”
Twenty years in, Jon still describes CCB the same way: a company with integrity, where what they tell you turns out to be true. Russell Cellular is Verizon’s fifth-largest agent, running more than 720 locations across 43 states.
Jon Keatts · Director of Information Technology, Russell Cellular
Organizations that trust CCB
Make-A-Wish
American Academy of Pediatrics
Russell Cellular
Easterseals
Rogan’s Shoes
Riley Construction
Community Care of NC
CPV Paint & Graphics
Lakeview Pharmacy
Pacific Summit Energy
Lighthouse Christian Center
Wiscon Products
Featured case studies
Nonprofit · Fully managed
Consolidated support so a small internal team could stop firefighting and get back to the mission.
Watch the story →
Association · Co-managed
Added specialist capacity and after-hours coverage alongside an existing in-house IT team, without giving up control.
Watch the story →
Retail · 720+ locations
Twenty years of project delivery for Verizon’s fifth-largest agent, across a 43-state retail footprint.
Watch the story →
Let’s talk
Thirty minutes, no obligation, and no salesperson reading from a script. Choose a slot and tell us a little about your business — we’ll come to the call already understanding what you need.
☎ 1.800.342.4222
💬 Message us instead
Step 1 of 2
Bookings route automatically to the right CCB office and consultant by location and service area. You will get a confirmation immediately and a reminder before the call.
