Managed Services

When looking for a new phone system today the primary question has changed from Should I get a POTS based phone system or a VoIP system? to What type of VoIP solution should I go with? Here at CCB we recently switched to a new VoIP solution and know just how time-consuming it can be to […]

Finding a reliable IT vendor can help save IT pros a lot of time and money (and headaches!), but there’s naturally some skepticism when it comes to trusting an outsider to assess your needs and offer the right solutions at a fair price. 1. Do they have what you need now and later? Look beyond […]

Building and managing a help desk in your organization can either become a triumphant, effective tool or end up an untouched resource collecting dust on the IT project wall of shame. Where does the difference lie? It’s all about creating a help desk plan with the right people, tools, and strategies. Putting them all together […]

Choosing a managed service provider is like choosing a new best friend – it’s someone you can trust and rely on, someone who understands your needs, someone who works with you to solve problems, and someone you naturally connect with. But let’s face it – best friends can be hard to come by – and […]

Remember your initial, idealistic view of your future career in IT? With knowledge, you had power. You could conquer the business world with your ability to understand complex computing algorithms, artificial intelligence, and virtualization. You could sit in your quiet corner sipping coffee, listening to the rhythmic hum of servers running perfectly, smiling to yourself […]