Mount Pleasant · Kenosha · Milwaukee, WI | Serving clients in 29 states
Mount Pleasant · Kenosha · Milwaukee, WI | Serving clients in 29 states
Locations & service area
We are a southeastern Wisconsin company with a national client base — which is only possible because almost everything we do is resolved remotely. Our offices matter for the times it isn’t.
What a location actually means
We would rather be straight about this than imply you need an office down the road. Most of what an MSP does is remote, and any provider claiming otherwise is selling you geography instead of service.
99%
Monitoring, patching, the service desk, security, Microsoft 365, most projects. None of it requires anyone to be in your building, and all of it is faster because of that — nobody waits for a van.
It is also why we can support organizations in 29 states to the same standard as one down the road in Kenosha.
1%
Failed hardware, a new office, a cabling problem, a server that needs hands on it. This is the part that decides whether a regional presence matters — and for organizations in southeastern Wisconsin and northern Illinois, it does.
Being nearby is not our sales argument. It is our answer to the awkward one percent.
Our offices
Both offices run the same service desk and the same team. Which one you are nearest to affects almost nothing except who drives out when something needs hands on it.
Headquarters
8411 Corporate Drive
Mount Pleasant, WI 53406
Phone
Hours
Office hours
Monday to Thursday, 8:00 AM to 5:00 PM CT
Friday, 8:00 AM to 2:00 PM CT
Support
24/7 monitoring and emergency escalation
Serves
Racine County, Milwaukee, southeastern Wisconsin
Regional office
7500 Green Bay Road #106
Kenosha, WI 53142
Phone
Hours
Office hours
Monday to Thursday, 8:00 AM to 5:00 PM CT
Friday, 8:00 AM to 2:00 PM CT
Support
24/7 monitoring and emergency escalation
Serves
Also serving
Regular on-site coverage across the metro area, supported from Mount Pleasant.
Where we started in 1991, and still the center of our regional client base.
Members of our leadership team live in the Columbus, Ohio and Austin, Texas areas, and we are growing our teams in both.
Service area
These are the areas where we regularly attend in person. Remote support extends well beyond them — a third of our clients are nowhere near Wisconsin.
Racine County, WI
Kenosha County, WI
Milwaukee County, WI
Walworth County, WI
Waukesha County, WI
Lake County, IL
McHenry County, IL
Northern Illinois
Reach
States with clients supported through our services.
Of issues resolved remotely, without waiting for a visit.
Years operating from the same county.
Customer renewal rate. Our clients stay.
Common questions
CCB Technology is headquartered at 8411 Corporate Drive, Mount Pleasant, Wisconsin, with a regional office at 7500 Green Bay Road in Kenosha. The company was founded in Racine County in 1991 and has remained there since.
Clients are supported in 29 states from those offices.
No. CCB resolves 99% of issues remotely, so distance from an office does not affect the level of support an organization receives. Around a third of CCB’s clients are outside Wisconsin entirely.
Proximity matters for the small proportion of work that genuinely needs someone on site — failed hardware, cabling, a new office — which is why the regional presence exists.
CCB regularly attends on site across southeastern Wisconsin and northern Illinois, including Racine, Kenosha, Milwaukee and the surrounding counties. Members of our team are also based in Columbus, Ohio and Austin, Texas.
Remote support extends nationally, well beyond the on-site coverage area.
No. Both offices run the same service desk, the same monitoring and the same team. Which office you are nearest to affects who drives out when something needs hands on it, and very little else.
Bookings made through the scheduler route automatically to the right consultant by location and service area.
Yes. Multi-site support is one of the more common engagements CCB handles, including organizations with locations spread across several states.
Because most support is delivered remotely, adding a site is generally a matter of extending monitoring and documentation rather than establishing a local presence.
